CREDIT CARD PAYMENTS
You can pay for membership, classes, and events at ADXPortland.com with confidence. We have partnered with Stripe.com, a leading payment gateway, to accept credit cards and electronic check payments safely and securely for our customers. The Stripe Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
The company adheres to strict industry standards for payment processing, including 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, industry leading encryption hardware and software methods and security protocols to protect customer information and compliance with the Payment Card Industry Data Security Standard (PCI DSS)
AUTOMATIC MEMBERSHIP RENEWAL
ADX bills members on a recurring basis each month on the day of the month membership was initiated. Members can cancel their own accounts online at ADXPortland.com at any time by logging into their profile and unchecking the Auto-renew box. Members may also call the front desk to do so. All membership cancellations must occur prior to the next bill date.
gift certificate redemption policy
You must present the Gift Certificate with the associated code in order to redeem. All Gift Certificates expire one year after the purchase date.
CANCELLATIONS AND REFUNDS
MEMBERSHIP REFUND POLICY
ADX offers refunds if membership is canceled within 5 days of activation. After five days, ADX does not offer membership refunds except for specific events, such as disability or death. A 10% processing fee will be assessed for all membership refunds. Please send refund requests to email@example.com.
CLASS CANCELLATION POLICY
A 10% processing fee will be assessed for all canceled or rescheduled individual class registrations.
Please send refund or rescheduling requests to firstname.lastname@example.org.
Although we make best effort to accommodate any late-notice cancellations due to unforeseen circumstances, ADX cannot be responsible for giving refunds for classes, workshops, or other programming missed due to illness, emergencies, or events beyond our control with less than 72-hour notice.
ADX reserves the right to cancel programming at any time and will notify students via email and/or phone. In the case of a class cancellation, ADX will notify class attendees no less than 24 hours before the scheduled class. In the rare event of an ADX-initiated cancellation, a full refund or credit will be issued.
CANCELlING DAYS OF BUILDING
Group programs must be canceled at least two weeks in advance in order to receive a full refund. A 10% processing fee will be applied to group class cancellations two weeks+ out unless it is rescheduled. This fee can be applied against future cost if rescheduling occurs within two weeks. There will be no refunds or transfers if the class is canceled with less than two weeks notice or if there is a failure to attend. ADX reserves the right to cancel programming at any time and will notify students via email and/or phone. In the rare event of an ADX-initiated cancellation, a full refund or credit will be issued.
EQUAL OPPORTUNITY POLICY
ADX does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.
Unless otherwise specified, ADX classes and membership are open to anyone 18+. Youths 16-17 years old may attend approved classes and maintain membership at the discretion of ADX staff and instructors. Prospective youth members should fill out our Youth Participation Application to determine eligibility and after approval parents/guardians must sign a liability waiver. Youths 14-15 years old may attend approved classes with a paying parent/guardian also present. Youths 13 years old and younger are eligible for 1-on-1 instruction.
ADX does not allow any weapons on the premises, this includes weapons covered under a Concealed Weapons Permit.
alcohol and drug use
ADX does not allow anyone who has consumed drugs and alcohol to work in the shop. ADX staff has the right to ask you to leave if there are any concerns about your ability to use the shop safely.
Projects or materials may be left up to 48 hours at ADX with the permission of an ADX staff member providing they are stored in an out of the way location with a full name, date it will be removed, and a phone number of the project owner.
Unlabeled items left on the premises for more than 48 hours outside of rented space or after membership expires will be removed. ADX makes a best effort to notify people before material/projects are seized, we cannot be held responsible for any item left at ADX under any circumstance. Longer term storage may be available upon request.
LOADING BAY BOOKING POLICY
Due to the overwhelming and growing demand for use of our loading bay, and our strong desire to give as many of you access as possible, we need to start regulating its use by large projects (like cars, vans and large builds). Every Member will have 40 hours a month of free use of the loading bay. We’ll keep track of your use at the front desk, so be sure to check in when you arrive. Beyond 40 hours, the loading bay can be rented at $10 an hour. In addition, to ensure that the bay is available to all our members, we will be offering the option to book the loading bay space ahead of your arrival using our new Loading Bay Calendar available through the good folks at the front desk. Just give us a call, or stop by to book your time. And the bay will remain up for grabs when it’s not in use or booked.
SHOP DOG POLICY
We love our shop dogs! We want to continue to allow them all into ADX, and to do our best to make sure they’re sharing the space in a courteous way just like our human members. Before bringing your four legged friends to ADX, please be sure they’re trained, quiet, good with strange humans and other dogs, potty trained, and calm. And if your dog does not come when called, it must be on a leash and with you at all times. Please ensure that your dog is in your care at all times while in the shop. We all love dogs, but we’ve got work to do! Poorly behaved dogs will be asked to leave.
SHOP CLEANLINESS POLICY
Please be sure to clean up after yourself when you are done working in the shop! ADX staff and working members are here to ensure that the shop is running safely and smoothly, and to help members troubleshoot their projects, not to clean up after you. When you’re done working for the day, please make sure to clean up your work space and any common areas you have used. A clean shop is a safe shop. Thanks for your help!
FINISHING AND TOXIC CHEMICAL USE POLICY
Have you seen the new and improved collapsible spray booth in the shop? We want to ensure healthy air quality for everyone working inside ADX. We understand that a large part of making projects is in the finishing. so you are welcome to sand your projects inside the wood shop and apply finishes and paint inside the spray booth. Sanding, applying polyurethanes, lacquers, spray finishes, applying epoxy or anything that creates fumes of any kind is not permitted on the factory floor. The spray booth is first come first serve with a waiting list that will be posted outside the spray booth. When in use be sure to post a red tag with your name and phone number on the outside so we can reach you.
Please help us keep the kitchen clean and safe for everyone. Label and date all of your food or it will be thrown away. Do not use other people’s labeled food items. Clean up after using the stove, oven, countertops, and use soap and hot water to clean all dishes. Sweep and mop the floor if you break or spill anything.
GUEST visitation policy
No guests of members or otherwise are permitted in the shop unless they are accompanied by a staff member. All guests must sign in at front desk.
DAMAGE assessment policy
If the entirety or any part of ADX equipment are damaged due to an ADX Member’s negligent actions that are in clear violation of the Safety Orientation Agreement, ADX reserves the right to bill said ADX Member the market price of the damaged equipment plus labor.
PHOTO RELEASE policy
By signing the ADX Liability Waiver, individuals consent that ADX has full and unrestricted publishing and use rights for any photographs (digital or print) taken on the ADX property by ADX employees or volunteers in which any image, materials or art, either brought in to or created/generated at ADX, appears. Participants hereby release, discharge, and agree to hold harmless ADX from any liability by virtue of any blurring, distortion, alteration, optical illusion, or use in composite form whether intentional or otherwise, that may occur or be produced in the taking of said picture or in any subsequent processing thereof, as well as any publication thereof, including without limitation any claims for libel or invasion of privacy.
While in ADX facilities, ADX does not permit and will not tolerate any inappropriate conduct. Such conduct includes, without limitation, using loud, abusive, offensive, insulting, demeaning language, profanity, lewd conduct or any conduct that harasses or is bothersome to members, guests, or ADX employees.
ADX does not provide workshop access for production scale fabrication. At the discretion of ADX and its staff, any members viewed as doing large scale production work that uses resources above and beyond membership dues in any of the ADX shops will be notified to stop production, membership will be canceled and any associated fees relating to production may be charged to said member’s account.
VIOLATION OF POLICIES OR RULES
If any member or guest violates any of the Policies or Rules, ADX will ask that person to stop or leave. A member’s violation of any of the Policies or Rules may also cause ADX in its sole discretion, to terminate that person’s membership and/or other agreements.
changes to POLICIES OR RULES
ADX may, at its sole discretion, change policies or rules. Members, guests and students are responsible for staying up to date on all policies and rules.
ADDITIONAL TERMS AND CONDITIONS
I HAVE TAKEN THE SAFETY ORIENTATION AND UNDERSTAND SAFETY GUIDELINES AT ADX. I understand that my agreement to abide by these safety guidelines is in addition to the terms of my membership, including recurring payment, and the safety guidelines detailed herein are incorporated by reference into the Membership Agreement:
- I recognize that I am responsible for understanding and practicing the shop safety guidelines provided in the Shop Safety Manual, both for general shop use as well as for the specific machines and tools I intend to use for my project(s).
- I have taken the New Member Safety Orientation deemed prerequisite by ADX staff for working in any of the shops and with their machinery. I will immediately advise an ADX employee of any dangerous or unsafe condition or behavior observed in any ADX facility and will not continue my use of the ADX facility until the condition is made safe.
- I understand the use or possession of alcohol and/or physically impairing legal or illegal drugs is considered reckless endangerment by my person and is not allowed in the shop or during classes of ADX under any circumstances and that if in violation, I may be subject to removal from the premises by ADX staff with no right to a refund.
- I understand that by signing this New Member Safety Orientation Training Acknowledgement and Liability Waiver, I agree to expressly release ADX, its employees, owners, and agents from all liability to me or my successors and assigns for and from any and all claims, including those arising from the negligence of ADX, losses, and damages on account of any injury to me or damage to my property in connection with facility use. I knowingly waive any such claims, losses, and damages arising from and including, but not limited to, acts and omissions arising from breach of contract, fraud, willful misconduct, bad faith, negligence, or claims grounded in equity.
- I understand that ADX retains the right to revoke my membership at any time at management’s sole discretion and with no right to a refund.